Google Duplex Is The Future

The latest technological development coming from Google is the ‘Google Duplex’. Google CEO Sundar Pichai introduced this at the Google I/O 2018 Keynote by saying that Duplex was a culmination of the company’s various efforts over the years in deep learning, natural language understanding, speech recognition, and text-to-speech.

This service will be useful for people who want a fully automated calling system that takes the call on their behalf and places appointments, fix up schedules among other things. Many shop owners will benefit from this because almost 60% of them in the US don’t have an automated online booking system in place that can deal with the customers.