Apple Offering Refund For In-App Purchases Made By Minors
Have you ever been a victim of in-app purchases made by your child? Then here’s a good news for you. Apple is sending out emails to some iTunes account holders informing them that they are liable for a refund if the purchase was made by a minor. Apple has been constantly trying to avoid the troubles happening to account holders due to in-app purchases made by minors. Kids based App developers are also taking this seriously and are implementing additional security measures to make sure kids don’t accidentally purchase items.
Mail from Apple:
“Dear iTunes account owner,
Apple is committed to providing parents and kids with a great experience on the App Store. We review all app content before allowing it on our store, provide a wide range of age-appropriate content, and include parental controls in iOS to make it easy for parents to restrict or disable access to content.
We’ve heard from some customers that it was too easy for their kids to make in-app purchases. As a result, we’ve improved controls for parents so they can better manage their children’s purchases, or restrict them entirely. Additionally, we are offering refunds in certain cases.
Please follow the steps to submit a refund request:
Find your in-app purchase records. Check your email for iTunes receipts or use a computer to sign in to your iTunes account and view your Purchase History.
Use this link to submit your refund request to Apple.
Provide the requested information and enter “Refund for in-App Purchases made by a minor” in the Details section.
Apple will review your request and contact you via email about your refund status. All refund requests must be submitted no later than April 15, 2015.”